Some items may have variations because they are handmade or vintage.CNN Underscored en Espanol brings you the best of CES 2022 all week long - be sure to check If a charm or chain is damaged upon arrival, please send an email to your order email address and order number. However, in the unfortunate case that an item is damaged while shipping, we will happily assist you in resolving this matter. WHAT IF THE ITEM I RECEIVED IS DAMAGED OR FAULTY?Īll of our items are carefully packaged and wrapped individually in bubble wrap. Please expect a longer response time if emailing over the weekend or holiday(s). If you email us outside of business hours, we will respond when we return to the office. We answer all our emails in the order received. *Noted: All products in are VAT excludedĪny inquiries about returns + exchanges email us at do not send multiple emails on the same inquiry.

Shipping is flat at $8～$25 (It depends on which product or product quantity.) per order to USA, Australia, Canada, New Zealand, Germany, United Kingdom, and other European countries.

We provide shipping to all of USA, Canada, Australia, New Zealand, and most European Union countries such as Germany and the UK.Īccepts PayPal and all major credit cards as secure payment methods.įREE SHIPPING ON ALL ORDERS $89+ (Not available for the Pre-order products). We are unable to change or update a shipping address once an order has been shipped. Please email your order number and the updated address ASAP, as we are only able to make changes to your order if it has not yet entered the packing process.

We will be happy to change the shipping address for your order. (The specific shipping date will be displayed on the product name of the product details page.)ĬAN I CHANGE THE SHIPPING ADDRESS FOR MY ORDER? * Note: PRE ORDER products will be shipped within the specified time. Additional delays may occur due to weather conditions, holidays etc.

Due to high demand, our carrier may take longer than the estimated delivery time to deliver our items to you. Delivery time will be different depending on where you are, more than 85% of the orders arrive within 7-14 days. We process and ship most of our orders within 24 hours. HOW LONG DOES IT TAKE TO RECEIVE MY PRODUCTS?

Razer zephyr pro pre order